Email Addresses on Your Own Domain

We provide hosting on Australian servers for fully private, secure fast email services on your own domain email address(es).  No hosting knowledge required! We take care of server setup for you. We can also manage the essential DNS hosting and domain registration for you.

Enjoy the convenience and privacy of your professional or family email addresses on a domain name of your own choice. No ads, no concerns about robots scanning email content. Your email service is fully under your control.

Mail servers are housed in a professional, state-of-the art, high security facility in Sydney NSW. Australian privacy, contract and anti-corruption laws protect your data.

Easy email hosting

Our flexible email hosting plans on specialised mail servers right here in Australia offer:

  • IMAP or POP plans
  • fast secure hosting
  • daily backups
  • all addresses supported by 4 mail servers: if one is overloaded or temporarily down, the others take over
  • send up to 2000 emails/hour per email address
  • 500MB - 50GB on-server storage per email address
  • your emails are securely encrypted while stored on the mail server AND in transit
  • mix and match service plans on a single domain: eg select IMAP for a main email address that several staff need to access, and save $ on other email addresses with smaller POP plans
  • instructions to set up your new email account, tailored for clients to use our preferred mail software Thunderbird
  • optional one-to-one support on request (fee applies).
  • POP3 or IMAP?

    POP and IMAP refer to different ways to manage email addresses.

    As a rough rule of thumb:

    • if you care that your emails aren't stored anywhere but on your own computer/phone: choose POP
    • for a shared business email account where several staff can send replies, using different computers: choose IMAP.

    Many email accounts have needs in between these extremes. Read our guide & think carefully before you choose. Everyone has their own priorities & constraints; what works for your friend might not be best for you.

  • Why Thunderbird?

    We've supplied email support for many years for all sorts of clients with many brands of email software. In our experience:

    • Thunderbird is consistently the easiest and most reliable mail software for clients of all levels of expertise to use, and
    • Thunderbird has caused the least problems of any mail software for us as support crew. That's less email downtime, less worry and less expense for you.

    Thunderbird is free open source software for Linux, Windows or Mac computers.

    You're free to use any other mail software of course. (Note that you might incur additional support fees, or we might be unable to supply full support.... contact your local computer shop in that case. We serve many clients, and we don't want others to miss out while we battle your software.)

  • Why SuttonNet?

    We offer skilled technical support gained over 2 decades of email hosting for business and private clients.

    We know how to assess the value of email hosting services and what pitfalls to avoid. We select hosting based on high standards of service availability, security, speed and customer support. We can communicate readily with mail hosting suppliers, understand their jargon and separate reality from advertising hype.

    We stand ready to help clients if they have problems or need advice about their email services. You don't need to struggle with complicated or unfamiliar IT problems alone.

    We have a solid reputation for professional, courteous and knowledgeable service, from our smallest to our largest client.

  • For our long term clients

    Compare Axmail hosting plans with email hosting on our webserver:

    • based in Sydney (vs US)
    • choose POP or IMAP for each email address (vs only POP)
    • sending limit is 2000 emails/hour (vs 600/hr)
    • 500MB - 50GB storage per email address (vs 200MB - 1GB)
    • emails are encrypted while stored on the mail server (vs not)
    • daily backups (vs only websites & databases backed up daily)
    • specialist mail servers with high redundancy - if one server is busy or blocked, there are 3 others to take up the load (vs 1 server and 1 IP address).

Axmail

We are resellers for Synergy Wholesale's Axigen email hosting services. Axmail servers are located in Sydney, in state-of-the-art facilities.

Our prices (ex GST)

POP accounts start at $55/yr per email address and IMAP accounts at $65/yr per email address.

One-off secure email hosting & DNS setup fee: pay only once per domain, no matter how many email addresses you add over time: $80 new domain, $50 for a domain which we currently host

If you have no other services with SuttonNet: add an annual service fee of $50 per client for our ongoing research, advice & information updates for all clients.

Optional one-to-one email support & training: $100/hr, see pricelist for details

View the full Email Hosting Pricelist & Special Conditions of Service.

Last updated 13 March 2022